9apps Terms & Conditions — Know Your Rights and Responsibilities

These terms and conditions apply to 9apps (https://9apps-jit.com) and all of its services. References to "9apps", "we", or "us" refer to the operating entity behind this platform. "User", "member", and "player" refer to any individual who uses 9apps.

9apps' terms and conditions are subject to change at any time. We will post a notice on the platform when changes are made. Continued use of the platform after any update will be considered acceptance of the revised terms.

• These terms are available in both English and Bengali. In the event of any conflict between the two, the Bengali version shall take precedence.
• 9apps provides services exclusively to individuals who are of legal age (18+).
• Users from countries where online gaming is prohibited are not permitted to use 9apps.
• It is entirely the user's responsibility to read and understand these terms and conditions.

To register on 9apps, you must provide accurate and truthful information. Accounts created with false details may be closed at any time and any balance may be forfeited.

Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed and any bonuses will be forfeited.

• Age: You must be at least 18 years old at the time of registration.
• ID: KYC verification using a National ID card or passport must be completed before making a withdrawal.
• Mobile Number: A valid Bangladeshi mobile number is required.
• Password: You are solely responsible for the security of your account. Never share your password with anyone.
• Information Update: If any of your details change, please notify the support team promptly.

9apps supports deposits via Bangladesh's leading mobile banking services, including bKash, Nagad, and Rocket. Minimum deposit amounts and available payment methods are clearly listed on the platform.

Withdrawals are typically processed within 1 to 3 business days after your request is submitted. In some cases, security verification or banking delays may extend this timeframe.

• The account used for deposits must be the same as the account used for withdrawals.
• Deposits or withdrawals from third-party accounts are not accepted.
• Active bonus wagering requirements must be met before any withdrawal can be processed.
• For suspicious transactions, 9apps may place a hold on payments pending verification.
• Applicable exchange rates and fees for currency conversion may apply separately.

All bonuses and promotional offers on 9apps carry their own terms and conditions. Claiming a bonus means you accept those specific terms. Accepting a bonus without reading its terms may cause issues later.

Every bonus comes with a wagering requirement, meaning you must place a specified amount in bets before withdrawing. For example, a BDT 100 bonus with a 20x wagering requirement means you must wager BDT 2,000 before a withdrawal is allowed.

• Welcome Bonus: Available to new members only, one-time claim — cannot be claimed more than once.
• Cashback Offer: Bonuses expire if not used within the specified time period.
• Free Spins: Usable on specific games, with separate wagering requirements for winnings.
• Referral Bonus: Referring a friend earns a bonus for both of you — however, the bonus is only released after the referred person makes their first deposit.
• A maximum bet limit applies to all bets placed using bonus balance.
• Multiple bonuses cannot be active at the same time unless stated otherwise in the promotion.

All games on 9apps use third-party audited RNG (Random Number Generator) technology, meaning every game outcome is completely random and 9apps has no control over results.

Once a Sports Betting wager is confirmed, it cannot be changed or cancelled. Please verify all details carefully before placing your bet.

• Minimum and maximum bet limits vary by game and market.
• If a game or bet is cancelled due to a technical error, the bet amount will be refunded.
• Odds in live betting change rapidly; the odds at the time your bet is confirmed are the ones that apply.
• In the event of a drawn or abandoned cricket match, settlement will follow 9apps' specific rules.
• Any unusual profits gained by exploiting a technical error will be voided.

Violating 9apps' terms and conditions or attempting to defraud the platform will result in account closure and forfeiture of all balances. The following activities are strictly prohibited:

• Multi-Accounting
• Bonus Abuse
• Using another person's account or buying and selling accounts
• Placing bets using any software, bot, or automation tool
• Exploiting any bug or vulnerability in the platform
• Collusion or team play against other members
• Using the platform for money laundering or handling illegal funds
• Attempting to hack or gain unauthorized access to the system

9apps reserves the right to suspend or permanently close any account for any reason. In most cases, a reason will be provided and an opportunity to appeal will be given.

• Self-Excluded: You can request to close your account at any time by contacting the support team.
• Self-Exclusion: If you experience a gaming problem, you can self-exclude for a set period of time.
• Inactive Account: An account will be considered inactive if there are no transactions for 12 months.
• Terms Violation: Accounts may be closed without prior notice for violations of the terms and conditions.

Any bonus balance remaining at the time of account closure will be forfeited. However, any valid real-money balance will be returned after verification.

9apps strives to provide the highest quality of service; however, certain issues may arise from circumstances beyond our control. 9apps is not liable for the following:

• If a game is interrupted due to a lost internet connection
• In the event of a delay or failure by a third-party payment gateway
• Due to issues with the user's own device or software
• In the event of an unforeseen technical failure or force majeure

9apps does not provide financial compensation for winnings or losses from gaming. Players participate at their own risk and should be aware of potential losses.

The collection, storage, and use of your personal information on 9apps is governed entirely by our Privacy Policy. To learn more, Privacy Policy Read.

• Your information is never sold to any third party.
• Data may be analyzed for service improvement and security purposes.
• Information may be shared in response to valid requests from law enforcement authorities.
• You have the right to request that your data be deleted.

9apps' terms and conditions may be updated in part or in full at any time. For significant changes, we will send a notice to your registered email or mobile number. Please keep your contact details up to date.

If you have any questions about our terms and conditions, please reach out to our support team. We offer 24/7 assistance in Bengali.

• Email: support@9apps-jit.com
• Live Chat: Log in to the platform and chat with us directly
• Time: 24 hours, 7 days a week